PRIVACY POLICY

Last updated: 25/02/2026

  1. WHO WE ARE

Bushpig Equipment (“we”, “us”, “our”) operates the website www.bushpigequipment.co.uk

For the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018, Bushpig Equipment is the data controller of your personal data.

If you have any questions about this privacy notice or how we handle your personal data, please contact us via Email at: hello@bushpigequipment.co.uk

  1. THE PERSONAL DATA WE COLLECT

Personal data means any information relating to an identified or identifiable individual.

We collect only limited personal data necessary to operate our website and respond to enquiries.

  1. Information You Provide to Us

We collect personal data when you:

  • Complete our contact form
  • Email us
  • Telephone us
  • Write to us

This may include:

  • Identity Data – first name and last name
  • Contact Data – email address, telephone number, postal address (if provided)
  • Enquiry Data – the content of your message and any information you choose to include

We do not:

  • Offer customer accounts
  • Process payments online
  • Collect financial data
  • Store payment card details
  • Maintain purchase histories
  1. Technical Data

When you use our website, we may automatically collect limited technical data such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited and time spent on the website

This information is collected using cookies and server logs.

  1. Special Category Data

We do not intentionally collect special category data (such as health information, political opinions, religion, ethnicity, biometric data, or criminal conviction data).

If you choose to include such information in a message to us, we will only process it for the purpose of responding to your enquiry.

  1. HOW WE COLLECT YOUR DATA

We collect personal data:

  • Directly from you when you contact us
  • Automatically through cookies and website technologies

For further information about cookies, see Section 12 below.

  1. LAWFUL BASIS FOR PROCESSING

Under UK GDPR, we must have a lawful basis for processing your personal data.

We rely on the following lawful bases:

Legitimate Interests (Article 6(1)(f))

We process your personal data where necessary for our legitimate interests, including:

  • Responding to enquiries
  • Operating and maintaining our website
  • Maintaining internal business records
  • Improving website functionality and security

We ensure our legitimate interests do not override your fundamental rights and freedoms.

Legal Obligation (Article 6(1)(c))

Where necessary, we may process your personal data to comply with legal or regulatory obligations.

We do not rely on consent as the primary lawful basis for responding to contact form enquiries.

  1. HOW WE USE YOUR PERSONAL DATA

We use your personal data to:

  • Respond to your enquiries
  • Communicate with you regarding your request
  • Maintain appropriate business records
  • Improve website performance and security
  • Comply with legal obligations

We do not:

  • Sell your personal data
  • Rent your personal data
  • Use your data for automated decision-making or profiling
  1. DATA SHARING

We may share your personal data with trusted third parties where necessary, including:

  • Website hosting providers
  • IT support providers
  • Email service providers
  • Professional advisers (e.g. accountants or legal advisers)
  • Regulatory authorities where legally required

All third parties are required to respect the security of your personal data and process it in accordance with UK data protection law.

  1. DATA PROCESSORS AND HOSTING PROVIDERS

Where third-party providers process personal data on our behalf, they act as data processors under UK GDPR.

In accordance with Article 28 UK GDPR, we ensure that:

  • A written contract is in place with each processor
  • They process data only on our documented instructions
  • They implement appropriate security measures
  • They ensure confidentiality
  • They assist us with data subject rights and breach reporting
  • They delete or return personal data at the end of the contract

We conduct appropriate due diligence before appointing any processor.

  1. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the United Kingdom.

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations
  • The UK International Data Transfer Agreement (IDTA)
  • UK-approved Standard Contractual Clauses

You may request further details by contacting us.

  1. DATA SECURITY

We have implemented appropriate technical and organisational measures to protect personal data against:

  • Unauthorised access
  • Accidental loss
  • Alteration
  • Disclosure
  • Destruction

Access to personal data is restricted to those who have a legitimate business need.

We have procedures in place to deal with suspected data breaches and will notify the Information Commissioner’s Office (ICO) and affected individuals where legally required.

  1. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Respond to your enquiry
  • Maintain appropriate business records
  • Comply with legal obligations

When personal data is no longer required, it is securely deleted or anonymised.

  1. YOUR LEGAL RIGHTS

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Object to processing based on legitimate interests
  • Request restriction of processing
  • Request data portability (where applicable)
  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact:
hello@bushpigequipment.co.uk

We may need to verify your identity before responding.
We aim to respond within one month.

You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

Helpline: 0303 123 1113

We would, however, appreciate the opportunity to resolve your concerns before you contact the ICO.

  1. COOKIES AND COOKIE CONSENT (PECR COMPLIANCE)

Our website uses cookies in accordance with the Privacy and Electronic Communications Regulations (PECR).

What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

Types of Cookies We Use

We may use:

  • Strictly Necessary Cookies

These are essential for the website to function and do not require your consent.

  • Analytics or Performance Cookies (if applicable)

These help us understand how visitors use our website.

These cookies are only placed on your device after you provide your consent.

We do not use advertising or behavioural tracking cookies.

Cookie Consent

When you first visit our website, you will see a cookie banner that:

  • Explains that cookies are used
  • Allows you to accept or reject non-essential cookies
  • Provides a link to this Privacy Policy

Non-essential cookies are not set unless you actively consent.

You may withdraw or change your cookie preferences at any time by adjusting your browser settings or using the cookie preference tool on our website (if available).

  1. THIRD-PARTY LINKS

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy notices.